Frequently Asked Questions (FAQ)

Title: Frequently Asked Questions (FAQ)
<h2>Frequently Asked Questions</h2><h3>Ordering & Payment</h3><p><strong>Which payment methods do you accept?</strong><br>We accept all common payment methods such as credit card, PayPal, instant bank transfer, and invoice.</p><p><strong>Can I change my order after placing it?</strong><br>Changes are possible as long as the order has not yet been shipped. Please contact us immediately.</p><h3>Shipping & Delivery</h3><p><strong>How long does delivery take?</strong><br>Within Germany, delivery takes 2-4 business days. EU deliveries take 5-7 business days.</p><p><strong>What are the shipping costs?</strong><br>We offer free shipping within Germany for orders over €50. For orders under €50, we charge €4.90.</p><h3>Returns & Exchanges</h3><p><strong>Can I return items?</strong><br>Yes, you have a 14-day right of withdrawal. The goods must be unused and in their original packaging.</p><p><strong>Who pays for return shipping?</strong><br>In the case of a cancellation, you are responsible for the return shipping costs. We cover the costs for defective goods.</p><h3>Products & Availability</h3><p><strong>Are all products immediately available?</strong><br>Most items are in stock. If there are longer delivery times, we will inform you before you place your order.</p><p><strong>Do you offer quantity discounts?</strong><br>Yes, we offer attractive tiered pricing for larger orders. Contact us for a quote.</p><h3>Contact & Support</h3><p><strong>How can I reach you?</strong><br>By email, phone, or via our contact form. You can find our contact details in the legal notice.</p>